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Windows 10 Creators Update common installation problems and fixes | Windows Central
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Birgit Conorich September 19, at pm. Albina Rosenbrook September 19, at pm. Jaydip De September 4, at pm. Ilona Sieg September 19, at pm. GetintoPC January 24, at pm. Mana Roseboro September 19, at pm. Jimmy Mullenbach September 19, at pm. Elliott Lach September 20, at pm. Roland Willadsen September 21, at pm. Maximina Mccunn September 22, at am. Patria Plascencia September 22, at am.
Sung Zuccarelli September 22, at am. Karan Brox September 22, at am. Bob Scharbach September 22, at pm. Eugene Tollefsen September 22, at pm. Reco Lott September 23, at am. Paul Bays October 3, at am. David Leach October 3, at am. The software giant is currently blocking devices with Broadcom chips from getting the feature update until there is a permanent fix.
If you've manually installed the Windows 10 Creators Update on a PC that features a Broadcom Bluetooth radio using Update Assistant or Media Creation Tool, it's recommend to go back to the previous version of Windows 10 until the issue is fixed.
Usually, installing a new version of Windows 10 should be a straightforward process, just like applying a new cumulative update but taking a little bit longer. However, it's not a simple task to build an OS that will run smoothly without errors on million of devices with countless hardware configurations.
Below, you'll find a few things that will help to prevent errors during the installation of the Windows 10 Creators Update on your device. Although Windows 10 includes a mechanism to roll back any changes during an installation, it's not always perfect, as such it's always recommended to make a full backup of your computer before installing a significant update like the Creators Update. If something goes wrong during the upgrade, you can use your backup to go back to your previous configuration.
You can always use our guide with all the steps you need to make a full backup of your Windows 10 device. In the past, we've seen cases of users losing some settings they configured in their previous installation. If you have configured specific settings on Windows 10, it's a good idea that you make a note of them before upgrading. Some settings you may want to record include notifications, tablet mode, virtual desktop, default apps, and privacy settings, as well as apps you pin in the Taskbar and policies you configured using the Local Group Policy editor.
Sometimes the installation of a new version of Windows 10 may fail due to an app that isn't compatible. Usually, it's a good practice to uninstall any app that may cause problems, especially older traditional desktop applications. Antivirus and other security software are also known to cause problems during an upgrade. While it's always not recommended to leave your device unprotected, before proceeding with the installation of the Creators Update, you should remove or disable any security software.
The Windows Firewall could also interfere during a significant update. You can temporarily disable this feature by doing the following:. If you're a Windows 10 Pro user, you may also want to check that you're not intentionally blocking the Creators Update from downloading to your device. A computer configured with a metered connection will prevent any updates from passing through. As such, it's a good idea to double-check that you don't have a connection set to metered. On significant updates, such as the Windows 10 Creators Update, it's known that peripherals and other devices connected to your computer are responsible for errors and a number of other issues, especially storage devices.
A good rule of thumb is to disconnect all non-essential peripherals from your device, including USB hard drives and flash drives, SD cards, Bluetooth devices, printers, scanners, and anything that may cause issues. During the upgrade process, a keyboard and mouse, monitor, and an internet connection are all you need. After you have successfully installed the new version, you can always reconnect all your devices. Alternatively, when nothing seems to work to upgrade, you should consider wiping your system and starting with a clean installation of Windows If you've tried all your possible options, you can download the Media Creation Tool opens in new tab to create a bootable media to do a clean installation of the OS with the Creators Update.
To do a clean installation of Windows 10 with the Creators Update using a bootable media, do the following:. Warning: When you perform a clean installation of Windows 10, you'll be erasing everything on your device, make sure to create a full backup of your PC before proceeding, and check that you have the installation files and product keys to reinstall any application you want to install after the upgrade.
After the installation completes, you'll need to go through the out-of-box-experience OOBE to configure Windows 10 with your personal settings.
Then there are only two things left to do, including restoring your personal files from backup and reinstall any app you have installed before. Although the Creators Update has been designed to overcome some of the limitations of the Anniversary Update, and improve the overall experience of Windows 10, remember that during the early days, it's expected that some users may come across errors, bugs, and other issues.
This is one of the reasons Microsoft rolls out updates like this one slowly, and also the reason to avoid forcing the update on day one if it's not being offered to you automatically through Windows Update. However, if you come across any problems during and after the installation of the Windows 10 Creators Update, you can use this guide to try in resolve them. Microsoft is also expected to roll out new cumulative updates to address any problems that may appear during the initial release.
If you come across any other errors or bugs during the installation of the Windows 10 Creators Update, and you know the solution, don't forget to share your notes in the comments, as it may well help other fellow Windows 10 users. In the case, you can't find a solution to a problem, remember that you can use the Windows Central forum to seek answers.
For more help articles, coverage, and answers to common questions about Windows 10, visit the following resources:. Mauro Huculak is technical writer for WindowsCentral. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. US Edition. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors.
Mauro Huculak. Topics Windows 10 Help. See all comments Has anyone been able to upgrade using the Upgrade Tool yet? It's not live yet. Was wondering, the upgrade assistant say's already have the latest version and finishes in a couple of seconds flat. Sure it will be soon. Me too. Im having the same issue. Is your update coming now? Media creation tool is now live, Update assistent still points to the AU! Depends on ur region. I'm in Italy, no upgrade yet.
I'm in the US and this morning the tool stated that there was a new version "This PC is running version The latest version is ". They said it was released early last week. It did the same thing. Tonight just says my system is up to date ie last August ae update.
Update now live. Follow instructions here. I've just updated my virtual machine. All is fine. Super work behind Microsoft stages. Best team there. Thanks MS for this article. Only problem I have had with the last few builds is with Edge.
Sometimes stops working on YouTube site and requires a reboot to get it to work. Not sure if this is Edge or Google. Finally something that's not a Galaxy S8 article Great job!!!!! Keep it up, WC. Great article Mauro I'm also seeing issues with Edge where it periodically stops working with sites like YouTube and Facebook.
That happens to me right now even without the creator's update. As a matter of fact I get it quite often. Great, so they couldn't even fix that What are they even doing there? Has anyone tried the ISO? Yes and it works well, no problems here. Where did you find the ISO link? The last weeks one? It's available to Insiders. Just updated it from the Anniversary release on my Gateway laptop don't laugh, it's not old, it's "mature". While the update did take a while, there were surprisingly no installation problems what so ever.
I'm a happy camper. Someone with battery issues on SP3? Wow, many issues.